Customer Success Manager
Customer Success - Sunnyvale, CA
This highly visible and impactful role of Customer Success Manager, will be responsible for post-sales consulting, scoping and requirement definitions, product implementation/deployment and technical support responsibilities primarily focused on customers and prospects within North America. This position will require CSMs to interface with customers and partners and offer in-depth product and technology consulting related to SafeBreach platform, general hacker attack methods and techniques, key exploits used during simulation, make customers understand the breaches found and help them mitigate breaches in their environment.
This is an individual contributor role, and does not have any managerial function(s), but has lots of potential to grow into building a team. Though we are headquartered in Sunnyvale, CA, this role can be a remote work from home position.
Key responsibilities Summary:
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